Personal Training (Mel)
Cancellation Policy
Olympic Personal Training: Service Agreement & Policies Last Updated: September 20, 2025 Welcome to Olympic Personal Training. Our mission is to provide you with the highest quality coaching and support to achieve your fitness goals. This agreement outlines our mutual commitments to ensure a professional, respectful, and effective partnership. By purchasing any personal training service, you agree to the following terms and conditions. 1. Active Gym Membership Requirement All personal training clients are required to maintain an active and valid gym membership with Olympic Fitness for the entire duration of their personal training package. A valid membership must be presented for entry at the time of each scheduled session. Failure to have an active membership will result in the client being denied access to the facility. The scheduled personal training session will be cancelled and will be forfeited at the full session cost. 2. Payment and Session Packages Payment: All personal training sessions and packages must be paid in full prior to scheduling. Package Expiration: To encourage commitment and ensure scheduling integrity, all packages have an expiration date from the date of purchase. Single Session: Expires 60 days from purchase. 10-Session Package: Expires 120 days from purchase. 20-Session Package: Expires 240 days from purchase. Non-Transferable: All services are non-transferable and non-shareable. Taxes: All stated prices are subject to GST/PST as applicable in British Columbia. 3. Cancellation & Rescheduling Policy We enforce a strict 24-hour cancellation policy to ensure respect for our trainers' time and availability for all clients. Client Cancellation: A minimum of 24 hours' notice is required to cancel or reschedule a session without charge. All cancellations must be submitted in writing to cancellations@olympicfitness.ca. Any cancellation made within 24 hours of the scheduled session, or a no-show, will result in the forfeiture of the session at its full cost. Trainer Cancellation: In the event a trainer must cancel a session with advance notice, the session will be rescheduled at a mutually agreeable time at no cost to the client. Trainer No-Show: In the rare event a trainer fails to appear for a session without notice, the client will have that session returned to their package, plus one (1) additional complimentary session for the service failure. 4. Lateness Policy Client Lateness: Sessions will begin and end at their
Contact Details
102-5462 Trans-Canada Hwy, Duncan, BC V9L 6W4, Canada